Public support page

Trimly Hair Support

Need help with sign-in, credits, hairstyle generation, or account deletion? Use the options and guidance below.

Common Topics

Google or Apple sign-in Sync Purchases Photo upload requirements Result-ready notifications Account deletion

FAQ

What does Sync Purchases do?

It re-checks App Store receipts for the current Apple account and restores missing credit grants without charging again.

Are credits a subscription?

No. Credits are consumable in-app purchases and do not auto-renew.

How do I delete my account?

Open Settings > Profile in the app and use the delete account action.

What kind of photo should I upload?

Use a clear, front-facing image of one person. Upload only photos you own or are authorized to use, and avoid explicit or unsafe content.

Support Contact

For support requests, account questions, or App Store review follow-up, contact chammbeb@gmail.com.

You can also open the in-app support action from Settings. Privacy questions are covered in the Privacy Policy, and service rules are covered in the Terms of Service.